3.7 Security for self-service operations

MyID has implemented a series of security features where, amongst other security considerations, it is no longer possible to determine a username from just a serial number. This limitation prevents some self-service operations; for example, Unlock My Mobile on the mobile platforms.

The issue may present with an error similar to:

This logon mechanism isn't available with the current configuration.
501107

To configure MyID to allow the previous behavior, edit the myid.config file in the MyIDProcessDriver folder. Set the value of the key PreventStartWorkflowWithPassphraseByDevice to false to disable this feature.